Hiring the best lawn care company is not easy because of how the industry is decentralized. With so many companies in the industry, there exist variance, and if you are not careful, chances of hiring a bad company are high. Below are simple tips which will guide you in choosing lawn and maintenance services. Read on.
Reputation
With technology, you can now read customer reviews online to rate the reputation of a company. I must, however, warn you that you should not rely on online reviews only to make the decision. If you find out that a company has negative reviews and poor ratings, you should not consider them. It is clear that their work is shoddy. You can as well ask for recommendations from your friends, relatives, and neighbors. If you find out that many people are saying negative things about a company, do not hire them because in many cases you will end up disappointed like them.
License
A reputable company must be insured and licensed. It shows that they are professional and that they take their work and their employees seriously. In many cases, companies which do mowing or lawn care as a side job do not have an insurance cover, and this is not the type of company you want to work with. You see, if any damages happen during the operation, you will be liable. Trust your lawn with licensed and insured companies only.
Customer Service
Customer service is critical in the selection of service companies. How long did it take you to get their quote after requesting for it? Is the signup process easy or complicated? The first impression you get from a company either on the phone or physically tells it all about their customer service. Only work with a company’s whose customer care service responds to you promptly and correctly.
In addition to that, you should choose a company which is up to date with technology. For example, you should be able to reach them through social media or email. You will be luckier to find one which uses lawn care scheduling and billing software.
Contract
If you get a good company, it is better to enter into lengthy contracts. Reputable companies will ask you to enter into long-term contracts with them. While it is a kind gesture, be on the lookout for cons. Before signing for the long-term contract, they should give you a trial period. If you are pleased with their work within the period, you can now sign a long-term contract.
